Help Center

Frequently Asked

Everything you need to know about your Velora Glow ritual.

Are Velora Glow products suitable for sensitive skin?+

Yes, our formulas are gentle and suited for all skin types. We always recommend a patch test for first-time use.

How do I use the Celebrity Korean Glass Treatment Kit?+

Apply a pea-sized amount in the morning to clean skin, focusing on forehead, cheeks and nose. It doubles as broad-spectrum SPF 50++ sunscreen.

When should I use the Advanced Night Cream?+

Apply only at night after cleansing. Always wear sunscreen the next morning.

Are your products cruelty-free and paraben-free?+

Yes — Velora Glow is cruelty-free, paraben-free and sulfate-free. Not tested on animals.

Where are the products formulated?+

All Velora Glow formulas are formulated in Korea using traditional han-bang principles and modern dermatological science.

How should I store the products?+

Keep away from direct sunlight in a cool, dry place. Keep out of reach of children. Best used within 12 months of opening.

Can I use these on children?+

The Celebrity Korean Glass Treatment Kit is not intended for use on the face of infants and children under 2 years.

How do I order?+

Currently all orders and inquiries are handled directly via WhatsApp. Click any 'Inquire Now' button to get started.

Still have questions?